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Hubxpert Helped EMI
Work Faster
with a
Custom HubSpot-Intercom Integration
Client
EMI UAE
Timeline
3 Months
HubSpot Subscription
Marketing Hub Professional
Sales Hub Professional
Service Hub Professional
Operations Hub Professional
CMS Hub Professional
Task
Custom Integration Between HubSpot and Intercom for a Leading B2C Ecommerce Company
Client Information
EMI UAE is a prominent player in the nail care industry, offering high-quality products and services, including manicures, pedicures, and nail enhancements. The company provides innovative, long-lasting nail products such as gels, polishes, and nail art tools that meet international beauty standards.
Problem Statement
-
Inefficient HubSpot Operations
EMI UAE's HubSpot system lacked optimisation, leading to inefficiencies in managing inquiries and leads. -
Need for Custom HubSpot-Intercom Integration
The company required an advanced, tailored integration between HubSpot and Intercom, surpassing the capabilities of the native integration. -
Enhanced Lead and Customer Management
A system was needed to categorise leads efficiently and automate customer interactions for a better sales and service experience. -
Inefficient HubSpot Operations
EMI UAE's HubSpot system lacked optimisation, leading to inefficiencies in managing inquiries and leads. -
Need for Custom HubSpot-Intercom Integration
The company required an advanced, tailored integration between HubSpot and Intercom, surpassing the capabilities of the native integration. -
Enhanced Lead and Customer Management
A system was needed to categorise leads efficiently and automate customer interactions for a better sales and service experience.
Our Solution
HubSpot Audit and Optimisation
Lead and Inquiry Management System
Custom Properties for Lead Categorisation
Dynamic Lead Workflows
HubSpot Audit and Optimisation
Custom HubSpot-Intercom Integration
API Development for Real-Time Sync
Custom Functionalities Beyond Native Integration
Deployment on Google Cloud for Reliability
Custom HubSpot-Intercom Integration
Enhanced Customer Engagement and Automation
Automated Lead Nurturing Sequences
Personalised Customer Experience
Scalable System for Future Growth
Enhanced Customer Engagement and Automation
Revolutionised System Efficiency
The advanced HubSpot-Intercom integration allowed EMI UAE to handle customer interactions more effectively, improving operational efficiency.
Enhanced Efficiency and Scalability
Optimised processes allowed EMI UAE to manage a higher volume of leads and customers without compromising service quality.
Improved Lead Management and Customer Experience
With automated categorisation and real-time data syncing, EMI UAE could deliver a more personalised and efficient service to its customers.
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