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Deliver Excellent
Customer Service with
HubSpot Service Hub
We specialise in setting up and fully implementing HubSpot Service Hub so you can provide exceptional customer support, streamline communications, and enhance your customer satisfaction.
Our Unique
Features
Hubspot Service Hub Expert
Our team is fully certified by HubSpot, meaning we’ve gone through extensive training to become experts in using the platform. We don’t just know how HubSpot works; we know how to make it work for *you*. We’ve helped many businesses take control of their marketing, and we’re ready to do the same for you.
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Custom Ticketing and Support
Every business handles customer support differently. That’s why we set up custom ticket systems and workflows that work best for your team and customers. You’ll be able to track and solve issues faster.
Quick Around Time
We know time is money, and that’s why we work quickly. In just 30 days, you’ll have HubSpot fully set up and ready to start transforming your marketing. We guide you through every step, from the initial installation to final tweaks, to make sure you’re ready to go live.
Why do you need
HubSpot Service Hub?
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You are struggling with customer service. -
You want to automate ticketing service for faster solution.
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You want to provide customised knowledgebase for customer self-service.
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You want to track your customer interaction to increase support efficiency.
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You want to implement chatbot to provide 24/7 customer service.
Our
Work Process
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Discovery and Planning
First, we’ll start by understanding your business. We’ll note your unique requirements, scope the project, and give you a solid timeline for when we’ll work.
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Account Setup
HubSpot has 100+ settings that can be tweaked to fit your needs. This is the step where we’ll set up your team and permissions. We’ll also start HubSpot Implementation to your operations.
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Customization
Customization here means all kinds of customizations. HubSpot lets you edit almost anything you want so that your HubSpot really becomes your own.
Data Migration
You might have data in different silos like email software, Google sheets and contacts. We’ll migrate that data into HubSpot.
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Integration and Automation
We’ll set up integrations with all tools from your tech stack and create a technological ecosystem that is completely focused on generating revenue and providing value for your clients.
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Training and Support
And finally, we’ll provide training for your whole team, and also provide technical support for as long as you need it.
Choosing the Right
HubSpot Service Hub
HubSpot Service Hub is designed to help your business grow by offering tools that allow you to manage customer service interactions, track tickets, and improve communication—all together in one place.
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Starter Hub
$
20
per seat per month
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All Free Tools
Ticketing
Shared and Mobile Inbox (1)
Live Chat (With HubSpot Branding)
Phone Number (1)
Calling (500 Minutes)
Meeting Scheduling
Simple Automation
Professional Hub
$
100
per seat per month
All of Starter Hub (Without Limitation)
Ticketing System and Sequence
Live Chat and Inbox System
Calling
Payment System
Knowledge Base
Customer Portal
Scheduling Meetings
White Label Custom
$
150
per seat per month
All The Features of Starter and Professional Hub
Custom Objects
Revenue Tracking
Custom Events
Organise and Control Teams
IVR
Thinking about purchasing HubSpot?
Talk to us first! Get the best deal on HubSpot. We can help you:
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Unlock better pricing on your HubSpot subscription. -
Save on service fees with exclusive discounts for our onboarding services.
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Waive your onboarding fee.
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Choose the right Hub for your business needs, ensuring maximum efficiency and value.
Don’t miss out on the opportunity to maximize your investment. Let’s discuss how we can tailor the perfect HubSpot solution for your business.
Included
Service
Package
-
HubSpot Service Hub
-
Complete Buyer Journey
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Ticket Stage Customisation
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Ticket Automation Workflows
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Help Desk Dashboard Setup
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Live Chat Integration
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Sequence Management
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Service Playbook Creation
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Knowledge Base Creation
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Survey Automation Creation
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Custom Dashboard Configuration
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Customer Portal Setup
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Service Task Automation
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Service Level Agreements
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Our
Work Process
Requirement Gathering
We initiate the process with a collaborative call to understand your specific goals, pain points, and vision for the project. This crucial first step ensures that we align on the project’s objectives from the very beginning, setting a solid foundation for our partnership.
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Planning & Feasibility Study
For complex projects, we conduct a feasibility study to assess potential risks, timelines, and technical challenges, ensuring the project is viable. Following this, we craft a detailed project plan that outlines deliverables, timelines, and resource allocation to facilitate a structured workflow.
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UI/UX Design or Theme Finalization (If Needed)
Depending on your project requirements, we offer UI/UX design services to create user-friendly interfaces tailored to your audience. If design work is not required, we can also assist in finalizing an existing theme that aligns with your brand identity. This step is crucial for ensuring a cohesive look and feel across your digital presence.
Design Development
Our design team transforms wireframes into polished visuals, focusing on both functionality and user experience. We prioritize intuitive designs that enhance user engagement and satisfaction, ensuring that your website or application meets the needs of its users effectively.
Feedback Collection
Throughout the design and development process, we prioritize your input by regularly collecting feedback. This iterative approach allows us to make necessary adjustments and ensure that the final solution aligns with your expectations and business goals.
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Development
Our skilled developers build the solution by configuring the hosting environment, migrating files, optimizing performance, and ensuring a smooth setup of your domain. We focus on delivering a robust, scalable solution that meets your specifications.
Testing
Rigorous testing is conducted to identify and resolve any bugs or issues before launch. This includes functional, performance, and compatibility testing to ensure that the solution operates seamlessly across various devices and platforms.
Maintenance & Support
Our commitment to your project doesn’t end at deployment. We provide ongoing support, regular updates, and optimization services to keep your solution running smoothly, adapting to any changes in your business needs or technology landscape.
Our Pricing
Service Starter
Starting with:
$
1,500
/Project
Get help with your business Service journey setup with HubSpot.
For People with or looking to buy Service Hub Starter.
Service Pro
Starting with:
$
3,500
/Project
Get help with your tech stack with a fully customisable plan.
For People with or looking to buy Service Hub Professional.
Service Enterprise
Starting with:
$
7,000
/Project
Get your enterprise-level requirements set up fast and efficiently, and start to work!
For People with or looking to buy Service Hub Enterprise.
Custom Onboarding
Starting with:
$
40
/Hour
If you only want to onboard some of the parts of any hub.
If you’re not sure initially where to start. So we can implement it based on priority.
Why Hubxpert
Custom Ticketing System Managing Over 10,000 Tickets
Hubxpert has built advanced custom ticketing systems, successfully handling over 10,000 tickets to streamline customer service and support operations.
5+ Custom Integrations Built for Service Hub
With extensive experience, Hubxpert has delivered over five custom integrations for the HubSpot Service Hub, ensuring seamless connectivity with other tools and platforms.
Multiple Custom ChatBots for Clients
Hubpxert has developed tailored chatbots for numerous clients, enhancing customer engagement and providing automated support with precision.
Recognised Expertise in HubSpot Customisation
Hubxpert is renowned for its ability to customise HubSpot to meet unique business needs, delivering scalable and effective solutions that drive results.
Custom Ticketing System Managing Over 10,000 Tickets
Hubxpert has built advanced custom ticketing systems, successfully handling over 10,000 tickets to streamline customer service and support operations.
Multiple Custom ChatBots for Clients
Hubpxert has developed tailored chatbots for numerous clients, enhancing customer engagement and providing automated support with precision.
5+ Custom Integrations Built for Service Hub
With extensive experience, Hubxpert has delivered over five custom integrations for the HubSpot Service Hub, ensuring seamless connectivity with other tools and platforms.
Recognised Expertise in HubSpot Customisation
Hubxpert is renowned for its ability to customise HubSpot to meet unique business needs, delivering scalable and effective solutions that drive results.
Cornerstone: Microsoft Dynamics 365 to HubSpot CRM Migration
Cornerstone, a company managing extensive CRM data in Microsoft Dynamics 365, needed a smooth and efficient migration to HubSpot. The transition required transferring contacts, companies, deals, activities, and attachments while maintaining data structure, integrity, and usability.
Lyrebird Health Achieves 98% Data Accuracy with HubSpot Integration
Lyrebird Health is a cutting-edge healthcare technology company focused on improving patient outcomes and clinical workflows. Their AI-driven solutions empower healthcare providers with advanced data analysis, decision support, and patient engagement tools. By integrating smart automation and data intelligence, Lyrebird Health is transforming healthcare delivery for both providers and patients.
HubSpot Onboarding and Integration for a State-Owned Visa Company
Express Vietnam is a state owned visa agency operating from Vietnam. Express Vietnam thrived as a premier service provider, offering expertise and support on super fast visa processing for urgent needs.
HubSpot Onboarding for one of the Largest Regional Custom Cabinet Providers in USA
One Source Cabinets is a leading provider of high-quality custom cabinetry solutions, catering to homeowners, contractors, and designers. They offer a comprehensive range of services, from design and fabrication to installation, focusing on delivering exceptional craftsmanship and personalized customer experiences.
Blog Post Template & Landing Pages Development
PinPoint Payments is a trusted payment processing partner specializing in seamless transactions, fraud prevention, and regulatory compliance. Unlike traditional processors, they provide hands-on support, dedicated account management, and tailored payment solutions. With a 98% approval rate and expertise in high-risk industries, PinPoint helps businesses secure competitive rates, maintain account health, and integrate seamlessly with various banking options. Their commitment to white-glove service is reflected in their exceptional 4.9/5 Trustpilot rating.
Multiple Pages in HubSpot from Figma Design for Division Of IA
The Division of Industrial Affairs works with employees, employers, and youth workers to create fair, safe, and equal workplaces. Our goal is to protect rights, improve safety, and help everyone in Delaware's workforce succeed.
-
Cornerstone: Microsoft Dynamics 365 to HubSpot CRM Migration
Cornerstone, a company managing extensive CRM data in Microsoft Dynamics 365, needed a smooth and efficient migration to HubSpot. The transition required transferring contacts, companies, deals, activities, and attachments while maintaining data structure, integrity, and usability.
DevOps
-
Lyrebird Health Achieves 98% Data Accuracy with HubSpot Integration
Lyrebird Health is a cutting-edge healthcare technology company focused on improving patient outcomes and clinical workflows. Their AI-driven solutions empower healthcare providers with advanced data analysis, decision support, and patient engagement tools. By integrating smart automation and data intelligence, Lyrebird Health is transforming healthcare delivery for both providers and patients.
DevOps
-
HubSpot Onboarding and Integration for a State-Owned Visa Company
Express Vietnam is a state owned visa agency operating from Vietnam. Express Vietnam thrived as a premier service provider, offering expertise and support on super fast visa processing for urgent needs.
RevOps
-
HubSpot Onboarding for one of the Largest Regional Custom Cabinet Providers in USA
One Source Cabinets is a leading provider of high-quality custom cabinetry solutions, catering to homeowners, contractors, and designers. They offer a comprehensive range of services, from design and fabrication to installation, focusing on delivering exceptional craftsmanship and personalized customer experiences.
RevOps
-
Blog Post Template & Landing Pages Development
PinPoint Payments is a trusted payment processing partner specializing in seamless transactions, fraud prevention, and regulatory compliance. Unlike traditional processors, they provide hands-on support, dedicated account management, and tailored payment solutions. With a 98% approval rate and expertise in high-risk industries, PinPoint helps businesses secure competitive rates, maintain account health, and integrate seamlessly with various banking options. Their commitment to white-glove service is reflected in their exceptional 4.9/5 Trustpilot rating.
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WebOps
-
Multiple Pages in HubSpot from Figma Design for Division Of IA
The Division of Industrial Affairs works with employees, employers, and youth workers to create fair, safe, and equal workplaces. Our goal is to protect rights, improve safety, and help everyone in Delaware's workforce succeed.
WebOps
Let’s Hear from Our
Satisfied Clients!
Their responsiveness and adaptability made it easy for us to stay aligned.
“What impressed us most about working with Hubxpert was their commitment to transparency and collaboration. Not only did they tackle tasks with expertise, but they took the time to explain their approach and process in detail. This willingness to educate us on how each solution was achieved fostered a real sense of partnership and helped us build our own knowledge and confidence in using HubSpot more effectively. Their close collaboration style made it feel like they were an extension of our team, always willing to go the extra mile to ensure our success.”
Nicole Kroeck
Marketing Automation Manager, DoubleCloud
Their responsiveness and adaptability made it easy for us to stay aligned.
“What impressed us most about working with Hubxpert was their commitment to transparency and collaboration. Not only did they tackle tasks with expertise, but they took the time to explain their approach and process in detail. This willingness to educate us on how each solution was achieved fostered a real sense of partnership and helped us build our own knowledge and confidence in using HubSpot more effectively. Their close collaboration style made it feel like they were an extension of our team, always willing to go the extra mile to ensure our success.”
Nicole Kroeck
Marketing Automation Manager, DoubleCloud
Their responsiveness and adaptability made it easy for us to stay aligned.
“What impressed us most about working with Hubxpert was their commitment to transparency and collaboration. Not only did they tackle tasks with expertise, but they took the time to explain their approach and process in detail. This willingness to educate us on how each solution was achieved fostered a real sense of partnership and helped us build our own knowledge and confidence in using HubSpot more effectively. Their close collaboration style made it feel like they were an extension of our team, always willing to go the extra mile to ensure our success.”
Nicole Kroeck
Marketing Automation Manager, DoubleCloud
Their responsiveness and adaptability made it easy for us to stay aligned.
“What impressed us most about working with Hubxpert was their commitment to transparency and collaboration. Not only did they tackle tasks with expertise, but they took the time to explain their approach and process in detail. This willingness to educate us on how each solution was achieved fostered a real sense of partnership and helped us build our own knowledge and confidence in using HubSpot more effectively. Their close collaboration style made it feel like they were an extension of our team, always willing to go the extra mile to ensure our success.”
Nicole Kroeck
Marketing Automation Manager, DoubleCloud
Their responsiveness and adaptability made it easy for us to stay aligned.
“What impressed us most about working with Hubxpert was their commitment to transparency and collaboration. Not only did they tackle tasks with expertise, but they took the time to explain their approach and process in detail. This willingness to educate us on how each solution was achieved fostered a real sense of partnership and helped us build our own knowledge and confidence in using HubSpot more effectively. Their close collaboration style made it feel like they were an extension of our team, always willing to go the extra mile to ensure our success.”
Nicole Kroeck
Marketing Automation Manager, DoubleCloud