Deliver Excellent
Customer Service with
HubSpot Service Hub

We specialise in setting up and fully implementing HubSpot Service Hub so you can provide exceptional customer support, streamline communications, and enhance your customer satisfaction.

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Our Unique
Features

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Hubspot Service Hub Expert

Our team is fully certified by HubSpot, meaning we’ve gone through extensive training to become experts in using the platform. We don’t just know how HubSpot works; we know how to make it work for *you*. We’ve helped many businesses take control of their marketing, and we’re ready to do the same for you.

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Custom Ticketing and Support

Every business handles customer support differently. That’s why we set up custom ticket systems and workflows that work best for your team and customers. You’ll be able to track and solve issues faster.

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Quick Around Time

We know time is money, and that’s why we work quickly. In just 30 days, you’ll have HubSpot fully set up and ready to start transforming your marketing. We guide you through every step, from the initial installation to final tweaks, to make sure you’re ready to go live.

Why do you need
HubSpot Service Hub?

  • Marketing Hub
    You are struggling with customer service.
  • Marketing Hub
    You want to automate ticketing service for faster solution.
  • Marketing Hub
    You want to provide customised knowledgebase for customer self-service.
  • Marketing Hub
    You want to track your customer interaction to increase support efficiency.
  • Marketing Hub
    You want to implement chatbot to provide 24/7 customer service.
National Tech Awards 2024
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Choosing the Right
HubSpot Service Hub

HubSpot Service Hub is designed to help your business grow by offering tools that allow you to manage customer service interactions, track tickets, and improve communication—all together in one place.

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Starter Hub


$

20

per seat per month


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All Free Tools

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Ticketing

Shared and Mobile Inbox (1)

Live Chat (With HubSpot Branding)

Phone Number (1)

Calling (500 Minutes)

Meeting Scheduling

Simple Automation

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Professional Hub


$

100

per seat per month


All of Starter Hub (Without Limitation)

Ticketing System and Sequence

Live Chat and Inbox System

Calling

Payment System

Knowledge Base

Customer Portal

Scheduling Meetings

troubleshooting

White Label Custom


$

150

per seat per month


All The Features of Starter and Professional Hub

Custom Objects

Revenue Tracking

Custom Events

Organise and Control Teams

IVR

Included Service Package

  • HubSpot Service Hub

    • Marketing Hub
      Complete Buyer Journey
    • Marketing Hub
      Ticket Stage Customisation
    • Marketing Hub
      Ticket Automation Workflows 
    • Marketing Hub
      Help Desk Dashboard Setup
    • Marketing Hub
      Live Chat Integration
    • Marketing Hub
      Sequence Management
    • Marketing Hub
      Service Playbook Creation
    • Marketing Hub
      Knowledge Base Creation
    • Marketing Hub
      Survey Automation Creation
    • Marketing Hub
      Custom Dashboard Configuration
    • Marketing Hub
      Customer Portal Setup
    • Marketing Hub
      Service Task Automation
    • Marketing Hub
      Service Level Agreements
    Marketing Hub

Our Work Process

Discovery and Planning

First, we’ll start by understanding your business. We’ll note your unique requirements, scope the project, and give you a solid timeline for when we’ll work.

Account Setup

HubSpot has 100+ settings that can be tweaked to fit your needs. This is the step where we’ll set up your team and permissions. We’ll also start HubSpot Implementation to your operations.

Customisation

Customisation here means all kinds of customisations. HubSpot lets you edit almost anything you want so that your HubSpot really becomes your own.

Data Migration

You might have data in different silos like email software, Google sheets and contacts. We’ll migrate that data into HubSpot.

Integration and Automation

We’ll set up integrations with all tools from your tech stack and create a technological ecosystem that is completely focused on generating revenue and providing value for your clients.

Training and Support

And finally, we’ll provide training for your whole team, and also provide technical support for as long as you need it.

Our Pricing

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Service Starter


Starting with:

$

1,500

/Project


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Get help with your business Service journey setup with HubSpot.

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For People with or looking to buy Service Hub Starter.

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Service Pro


Starting with:

$

3,500

/Project


Get help with your tech stack with a fully customisable plan.

For People with or looking to buy Service Hub Professional.

full-service

Service Enterprise


Starting with:

$

7,000

/Project


Get your enterprise-level requirements set up fast and efficiently, and start to work!

For People with or looking to buy Service Hub Enterprise.

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Custom Onboarding


Starting with:

$

40

/Hour


If you only want to onboard some of the parts of any hub.

If you’re not sure initially where to start. So we can implement it based on priority.

Why Hubxpert

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Custom Ticketing System Managing Over 10,000 Tickets 

Hubxpert has built advanced custom ticketing systems, successfully handling over 10,000 tickets to streamline customer service and support operations.

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5+ Custom Integrations Built for Service Hub

With extensive experience, Hubxpert has delivered over five custom integrations for the HubSpot Service Hub, ensuring seamless connectivity with other tools and platforms. 

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Multiple Custom ChatBots for Clients

Hubpxert has developed tailored chatbots for numerous clients, enhancing customer engagement and providing automated support with precision. 

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Recognised Expertise in HubSpot Customisation

Hubxpert is renowned for its ability to customise HubSpot to meet unique business needs, delivering scalable and effective solutions that drive results.

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Custom Ticketing System Managing Over 10,000 Tickets 

Hubxpert has built advanced custom ticketing systems, successfully handling over 10,000 tickets to streamline customer service and support operations.

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Multiple Custom ChatBots for Clients

Hubpxert has developed tailored chatbots for numerous clients, enhancing customer engagement and providing automated support with precision. 

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5+ Custom Integrations Built for Service Hub

With extensive experience, Hubxpert has delivered over five custom integrations for the HubSpot Service Hub, ensuring seamless connectivity with other tools and platforms. 

skill 1-2

Recognised Expertise in HubSpot Customisation

Hubxpert is renowned for its ability to customise HubSpot to meet unique business needs, delivering scalable and effective solutions that drive results.

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Spiketing is a Singapore-based marketing technology company that provides digital business and management services. Their proprietary Spiketing AutoMarketing System enables enterprises to execute marketing campaigns in over 20 countries simultaneously, leveraging consumer data collection and management.

EMI's Workflow got Faster with a Custom HubSpot-Intercom Integration

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How Hubxpert Helped Cruz Foam Improve Sales & Boost Lead Conversion

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Let’s Hear from Our
Satisfied Clients!

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Star Star Star Star Star

Their responsiveness and adaptability made it easy for us to stay aligned.

“What impressed us most about working with Hubxpert was their commitment to transparency and collaboration. Not only did they tackle tasks with expertise, but they took the time to explain their approach and process in detail. This willingness to educate us on how each solution was achieved fostered a real sense of partnership and helped us build our own knowledge and confidence in using HubSpot more effectively. Their close collaboration style made it feel like they were an extension of our team, always willing to go the extra mile to ensure our success.”


Ellipse 1207
Nicole Kroeck

Marketing Automation Manager, DoubleCloud

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Star Star Star Star Star

Their responsiveness and adaptability made it easy for us to stay aligned.

“What impressed us most about working with Hubxpert was their commitment to transparency and collaboration. Not only did they tackle tasks with expertise, but they took the time to explain their approach and process in detail. This willingness to educate us on how each solution was achieved fostered a real sense of partnership and helped us build our own knowledge and confidence in using HubSpot more effectively. Their close collaboration style made it feel like they were an extension of our team, always willing to go the extra mile to ensure our success.”


Ellipse 1207
Nicole Kroeck

Marketing Automation Manager, DoubleCloud

clutch-seeklogo 1
Star Star Star Star Star

Their responsiveness and adaptability made it easy for us to stay aligned.

“What impressed us most about working with Hubxpert was their commitment to transparency and collaboration. Not only did they tackle tasks with expertise, but they took the time to explain their approach and process in detail. This willingness to educate us on how each solution was achieved fostered a real sense of partnership and helped us build our own knowledge and confidence in using HubSpot more effectively. Their close collaboration style made it feel like they were an extension of our team, always willing to go the extra mile to ensure our success.”


Ellipse 1207
Nicole Kroeck

Marketing Automation Manager, DoubleCloud

clutch-seeklogo 1
Star Star Star Star Star

Their responsiveness and adaptability made it easy for us to stay aligned.

“What impressed us most about working with Hubxpert was their commitment to transparency and collaboration. Not only did they tackle tasks with expertise, but they took the time to explain their approach and process in detail. This willingness to educate us on how each solution was achieved fostered a real sense of partnership and helped us build our own knowledge and confidence in using HubSpot more effectively. Their close collaboration style made it feel like they were an extension of our team, always willing to go the extra mile to ensure our success.”


Ellipse 1207
Nicole Kroeck

Marketing Automation Manager, DoubleCloud

clutch-seeklogo 1
Star Star Star Star Star

Their responsiveness and adaptability made it easy for us to stay aligned.

“What impressed us most about working with Hubxpert was their commitment to transparency and collaboration. Not only did they tackle tasks with expertise, but they took the time to explain their approach and process in detail. This willingness to educate us on how each solution was achieved fostered a real sense of partnership and helped us build our own knowledge and confidence in using HubSpot more effectively. Their close collaboration style made it feel like they were an extension of our team, always willing to go the extra mile to ensure our success.”


Ellipse 1207
Nicole Kroeck

Marketing Automation Manager, DoubleCloud

Questions
You Might Have

1. How long does onboarding take?

Our onboarding process typically takes around 30 days, though it may vary depending on the complexity of your business needs.

2. What if I need more support after onboarding?

No problem! We offer ongoing support plans to help you continue making the most of HubSpot as your business grows.

3. Is HubSpot Service Hub suitable for small businesses?

Yes, Service Hub is suitable for businesses of all sizes. Small businesses can use the free version or scale with the paid tiers that offer more advanced features like automation, reporting, and customer feedback tools.

4. Is there a way to automate customer support with Service Hub?

Yes! Service Hub offers automation features like ticket routing, escalation rules, and canned responses. You can also create workflows that automate follow-up emails, feedback surveys, and other repetitive tasks