GoHighLevel vs HubSpot:
Which Platform Suits Your Business Best?

Choosing between GoHighLevel (GHL) and HubSpot can be tough when you’re looking for a platform to manage your marketing, sales, and customer relationships. Both tools are popular, but they cater to different needs. Here, we’ll compare the two across key areas like pricing, features, and usability to help you figure out which one fits your business.

Key Features of HubSpot

  • Marketing Hub
    Free CRM for managing contacts and deals.
  • Marketing Hub
    Marketing Hub for email campaigns and SEO.
  • Marketing Hub
    Sales Hub with deal tracking and automation.
  • Marketing Hub
    Service Hub for ticketing and live chat.
  • Marketing Hub
    Content Hub for building websites.
  • Marketing Hub
    Operations Hub for data syncing.

HubSpot’s strength is its all-in-one platform, giving you a clear view of your customer journey.

HubSpot, launched in 2006, is a well-known CRM platform used by over 100,000 businesses globally. It focuses on inbound marketing, helping companies attract, engage, and delight customers. HubSpot offers a free CRM and paid plans for marketing, sales, customer service, and more. It’s user-friendly, with tons of integrations and support, making it a great choice for businesses of all sizes looking to grow.

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Key Features of GoHighLevel

  • Marketing Hub
    Marketing automation for email, SMS, and social media.
  • Marketing Hub
    Basic CRM for lead management.
  • Marketing Hub
    Funnel builder for landing pages and sales funnels.
  • Marketing Hub
    Website builder with drag-and-drop templates.
  • Marketing Hub
    Reputation management for online reviews.
  • Marketing Hub
    Appointment scheduling with automated calendars.

GHL is awesome for agencies looking for a cost-effective, feature-packed solution.

GoHighLevel (GHL), launched in 2018, is an all-in-one marketing platform built mainly for marketing agencies and service-based businesses. It offers tools for automation, CRM, and website building at a single price, which makes it affordable. GHL’s white-label features let agencies brand the platform as their own, making it a go-to for those managing multiple clients.

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Comparison Area

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  • Pricing

    GoHighLevel starts at $97/month (Starter) and $297/month (Unlimited), including all features, ideal for agencies. HubSpot offers a free CRM, with paid plans from $45/month to $3,600/month, better for flexible scaling.

  • CRM

    HubSpot’s CRM is advanced, with deal tracking and lead scoring, perfect for complex needs. GoHighLevel’s CRM is basic, focusing on lead management, great for agencies.

  • Automation

    HubSpot offers advanced automation like journey builders for multi-channel campaigns. GoHighLevel provides simpler automation, including SMS marketing, which HubSpot charges extra for.

  • Integrations

    HubSpot integrates with over 1,000 tools, fitting diverse tech stacks. GoHighLevel has fewer integrations but includes core features in-house.

  • Ease of Use, Support & Scalability

    HubSpot’s intuitive interface suits inbound marketing, but teams may need training. GoHighLevel’s simpler design can feel cluttered for beginners.

  • HubSpot provides 24/7 support for higher plans and a large community. GoHighLevel offers responsive support with a strong agency community, no 24/7 option.

  • HubSpot scales well for SMBs to enterprises with tiered plans. GoHighLevel suits agencies but may limit larger businesses.

Pricing Comparison

  • HubSpot

    HubSpot’s pricing is broken down by hubs (Marketing, Sales, Service, etc.):

    • Free CRM: No cost, with basic features.
    • Starter Plans: Start at $45/month (Marketing Hub), $50/month (Sales Hub).
    • Professional Plans: From $800/month per hub.
    • Enterprise Plans: Up to $3,600/month per hub.
  • GoHighLevel

    GHL includes all features in its plans, making it a budget-friendly choice for agencies managing multiple clients.

    • Starter Plan: $97/month ($80.83/month annually), one account, one sub-account.
    • Unlimited Plan: $297/month ($247.50/month annually), unlimited sub-accounts.

Winner

GHL wins for affordability, especially for agencies, with all features included at a low price. HubSpot’s pricing is higher, but it offers a free CRM and more flexibility for businesses with specific needs.

CRM Capabilities

  • HubSpot

    HubSpot’s CRM is a standout, offering detailed features like contact management, deal tracking, task automation, and predictive lead scoring in higher tiers. It integrates smoothly with marketing and sales tools, giving you a full picture of your customers. This makes it great for businesses with complex sales processes or those needing in-depth reporting.

  • GoHighLevel

    GHL’s CRM is more basic, focusing on lead management and contact tracking. It’s not as advanced as HubSpot, but it gets the job done for agencies managing client campaigns, and its simplicity can be a plus for smaller teams.

Winner

HubSpot’s CRM is more powerful and better for businesses needing a robust system. GHL’s CRM is simpler but effective for agency-focused needs.

Marketing Automation

  • HubSpot

    HubSpot’s Marketing Hub offers advanced automation tools, like a journey builder for creating multi-channel customer journeys. You can segment audiences, run A/B tests, and personalize emails easily. It’s perfect for businesses that need sophisticated marketing strategies.

  • GoHighLevel

    GHL also offers automation for email, SMS, and social media, with pre-built workflows that are quick to set up. A big win for GHL is its built-in SMS marketing, which is included in all plans—HubSpot charges extra for SMS features. GHL’s automation is simpler but works well for agencies running lead-nurturing campaigns.

Winner

HubSpot is better for complex automation needs, but GHL shines with its affordable SMS marketing and easy-to-use workflows.

Integrations Comparison

  • HubSpot

    HubSpot connects with over 2,000 third-party tools, like Google Analytics, Slack, and Zapier. This makes it easy to fit HubSpot into your existing tech stack, saving you time and effort.

  • GoHighLevel

    GHL has fewer integrations, which can be a limitation if you rely on multiple tools. However, it covers the basics well, and for many agencies, the built-in tools reduce the need for extra integrations.

Winner

HubSpot’s integrations are a big plus for businesses with diverse tools. GHL is more limited but often has enough built-in features for smaller teams.

Ease of Use

  • HubSpot

    HubSpot’s interface is clean and easy to navigate, with tutorials, prompts, and lots of help resources. It’s designed for users of all levels, though its many features might take a bit to fully explore.

  • GoHighLevel

    GHL’s interface is simple but can feel a bit cluttered with all its features. New users might find it a little overwhelming at first, but once you get the hang of it, it’s pretty straightforward.

Winner

HubSpot feels more polished and beginner-friendly. GHL is manageable but might take more time to get comfortable with.

Support and Community

  • HubSpot

    HubSpot offers 24/7 support for higher-tier plans, with live chat, email, and phone options. It also has a huge community—think forums, blogs, and events—where you can learn and connect with other users.

  • GoHighLevel

    GHL provides support through its help center and forums, and their team is responsive. They also have a strong community of agency users who share tips and templates, which can be a lifesaver for small teams.

Winner

HubSpot’s support and community are top-notch, but GHL’s community-driven support is a strong point for agencies.

Scalability Comparison

  • HubSpot

    HubSpot is built to scale, supporting businesses from startups to large enterprises. Its free CRM is great for beginners, while Enterprise plans handle complex needs like global campaigns or multi-team workflows.

  • GoHighLevel

    GHL works well for agencies and small businesses but might feel limiting as you grow, especially if you need deeper CRM features or more integrations. That said, its Unlimited plan scales well for agencies managing lots of clients.

Winner

HubSpot is better for long-term growth across all business types. GHL scales well for agencies but may not keep up for larger, non-agency businesses.

Comparison Table (630 x 1200 px)

 

Why HubSpot Might Be Right for You

  • HubSpot is a great choice if you’re looking for a platform that can grow with your business. Its free CRM lets you start small, and as your needs grow, you can add features like advanced automation or detailed reporting. The 1,000+ integrations mean you can connect HubSpot with almost any tool you use, making your workflows smoother. Plus, HubSpot’s 24/7 support and huge community are there to help whenever you need it. For example, a mid-sized company we worked with saw a 25% increase in lead conversions after switching to HubSpot, thanks to its powerful automation and analytics.

Why GoHighLevel Might Be Right for You

  • GoHighLevel has some real strengths, especially if you’re a marketing agency or a small business on a budget. Its pricing is a big win—you get a ton of features, like SMS marketing, funnels, and website building, for a low cost. The white-label option is awesome for agencies that want to brand the platform as their own, which can make you look more professional to clients. GHL’s automation is easy to set up, and its community of agency users often shares templates and tips that save time. For instance, an agency we know saved hours each week by using GHL’s pre-built workflows to manage client campaigns.

Comparative Insights

In the GoHighLevel vs. HubSpot comparison, both platforms have their place. HubSpot is the better choice if you want a scalable platform with a strong CRM, tons of integrations, and great support—perfect for businesses planning to grow over time. GoHighLevel, on the other hand, is a fantastic option for agencies or small businesses looking for an affordable, all-in-one tool with agency-friendly features like white-labeling and SMS marketing.

If you’re leaning toward HubSpot and want to get the most out of it, consider working with a HubSpot Platinum Partner like Hubxpert. We can help you set up custom workflows, integrate your tools, and ensure you’re using HubSpot to its fullest.

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Hubxpert's Role as a Platinum Partner

Looking to get HubSpot at the best possible price? As a HubSpot Platinum Partner, Hubxpert can offer exclusive discounts on HubSpot’s base pricing—helping you save while scaling smarter. Plus, we don’t just set you up; we train your team to ensure you get the most out of HubSpot’s powerful tools. From onboarding to optimisation, we make HubSpot easier, more affordable, and more effective for your business!