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Building Bridge between
HubSpot
&
Stella Connect
with
Rest
API
Client
PinkCube
Timeline
3 Months
Hubspot Subscription
Marketing Hub Pro
Operations Hub Pro
Sales Hub Starter
Task
Integration of HubSpot with Stella Connect
Client Information
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Problem Statement
-
Manual Data Transfers
PinkCube faced inefficiencies due to the absence of native integration between HubSpot and Stella Connect. This required employees to manually transfer data between systems, which consumed time and led to frequent errors. -
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Ineffective Ticket and Review Management
The lack of automation disrupted ticket closures and review collection workflows. Delays in sending out review requests reduced opportunities for immediate customer feedback, impacting service quality. -
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Missed Opportunities for Synchronization
Without real-time updates, PinkCube was unable to keep HubSpot tickets aligned with Stella Connect responses. This hindered their ability to analyze feedback promptly and improve customer satisfaction. -
Manual Data Transfers
PinkCube faced inefficiencies due to the absence of native integration between HubSpot and Stella Connect. This required employees to manually transfer data between systems, which consumed time and led to frequent errors.
-
Ineffective Ticket and Review Management
The lack of automation disrupted ticket closures and review collection workflows. Delays in sending out review requests reduced opportunities for immediate customer feedback, impacting service quality.
-
Missed Opportunities for Synchronization
Without real-time updates, PinkCube was unable to keep HubSpot tickets aligned with Stella Connect responses. This hindered their ability to analyze feedback promptly and improve customer satisfaction.
Our Solution
Custom Rest App Development
Automated Ticket Closure Workflows
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Webhook-Based Communication
Automated Review Requests
Custom Rest App Development
Real-Time Synchronization of Responses
Periodic Data Checks
Response-Ticket Matching
HubSpot Ticket Updates
Real-Time Synchronization of Responses
Enhanced Workflow Automation
Custom Workflow Design
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Error Handling and Notifications
Scalable Framework
Enhanced Workflow Automation
Enhanced Operational Efficiency
The integration eliminated manual data transfers, saving time and reducing errors. PinkCube’s team could now focus on higher-value tasks, improving overall productivity.
Streamlined Review Collection
With automated workflows, review requests were sent promptly after ticket closures. This improved the response rate and ensured more accurate and actionable customer feedback.
Improved Customer Satisfaction
With the dashboards we provided, Express Vietnam can now make informed decisions and track sales activities, and give better reporting to their shareholders.
Reliable and Scalable Solution
The custom REST app exceeded expectations, providing PinkCube with a scalable and secure integration framework adaptable to future needs.
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If you are using a CRM, chances are you got yourself into a duplicate or a formatting issue from time to time. If you want to make informed decisions and achieve success, in today's data-driven world, you simply have to ensure that your data stays high-quality. And duplicate data and wrongful formatting is simply a massive issue that you can not ignore.
-
Why Partnering with a HubSpot White-Label Expert is Essential for Your Business
At an increasingly competitive business landscape, staying ahead often requires taking advantage of the right tools, strategies, and partnerships. For companies seeking to scale services efficiently while expanding offerings without overstretching resources, partnering with a white-label provider may prove invaluable.
-
Choosing the Right HubSpot Hub for Your Business Needs
-
HubSpot Best Practices for 2025
HubSpot is surely one of the best, if not the best CRM there is.
-
10 Important Data Health Checks You Should Be Doing for Your CRM
If you're reading this, chances are you have a CRM.
-
HubSpot Website Builder: A Beginner Guide
At present, having a quality website is crucial to any business's success. Your visitors often use your website as the first point of contact when learning about you, so its appearance and functionality must reflect well upon you and work smoothly. But creating such a professional-grade site may seem daunting without technical experience—that's why website builders have become such essential tools; they make creating sites simple enough that anyone can build one themselves without needing to write complicated code.
-
Data Deduplication and Formatting: The HubXpert Guide
If you are using a CRM, chances are you got yourself into a duplicate or a formatting issue from time to time. If you want to make informed decisions and achieve success, in today's data-driven world, you simply have to ensure that your data stays high-quality. And duplicate data and wrongful formatting is simply a massive issue that you can not ignore.